Trading platform downtime happens
more than you think.
When your broker's platform goes down mid-trade, you can't place orders, close positions, or manage risk. And most traders have no way to prove it happened.
74%
Of arbitration hearings ruled against the customer in 2024 — documentation is the difference
Source: FINRA Dispute Resolution Statistics$0
What most traders can prove when their broker says “our systems were operating normally”
What downtime actually costs you
Missed exits during volatile moves
The market moves against you and you can't close. By the time the platform comes back, the damage is done.
Stop losses that never fire
Your protective orders sit idle while the platform is frozen. The stop was there — the platform just didn't execute it.
Positions you can't hedge or close
You're stuck watching a loss grow with no ability to act. No cancel, no modify, no new orders.
You can't prevent downtime. But you can be ready for it.
You can't stop your broker's platform from going down. But you can make sure there's a record of what happened — automatically, every session, without thinking about it.
Auto-detects your broker
Sealtrace knows when your trading platform is open and starts recording automatically. No buttons to press, nothing to remember.
Catches problems automatically
Detects screen freezes, lag spikes, and connection drops in real time. Every anomaly is timestamped and saved.
Saves more than just video
Every recording includes network health logs and precise timestamps — not just a raw screen capture.
Export everything in one click
Get a complete package — recording, logs, and a professional incident report — ready to send to your broker or attorney.
Works with Interactive Brokers, thinkorswim, Schwab, Robinhood, Webull, TradeStation, Tradovate, TradingView, and any custom broker. See how it works
What to Do When Your Broker Goes Down
How to prepare before, during, and after a platform outage.
How to Prove Your Broker Went Down
What you need for a strong claim when your broker denies an outage.
Be ready for the next outage.
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Join the WaitlistSealtrace is a recording tool, not legal advice. Recordings may support a dispute but do not guarantee any outcome. Full disclaimer